Non-Discrimination Policy

Notice of non-discrimination and Accessibility Requirements

Discrimination is against the law.

Northwest Specialty Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Northwest Specialty Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Northwest Urgent Care

If you need these services, contact the Northwest Specialty Hospital Facility Compliance Officer.

If you believe that Northwest Specialty Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Northwest Specialty Hospital Facility Compliance Officer

1593 E Polston Avenue, Post Falls, ID, 83854
Phone: (208) 262-2300
Fax: (208) 262-2390
Email: nwshcomplianceofficer@nshinc.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance the Facility Compliance Officer, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available here.

U.S. Department of Health and Human Services

200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019
1- 800-537-7697 (TTY or TDD)

Complaint forms are available here.